Terms of service

Welcome to Dynasty.

These Terms of Service (“Terms”) govern your access to and use of www.dynastyworld.in and your purchase of products from Dynasty (“we”, “us”, “our” or “the Company”).

By accessing our Website, placing an order, creating an account, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

These Terms are intended to be read together with our Privacy Policy, Shipping Policy, and Returns & Refund Policy, where applicable.

1. About Us

Dynasty is operated by SK ENTERPRISES, having its business address at:

MALABAR HILL, MUMBAI

For customer-service enquiries, please contact:

Email: skneckties@gmail.com
Phone: 98202 12348

2. Eligibility and Account Terms

You must provide accurate and complete information when placing an order or creating an account on our Website.

You are responsible for:

Keeping your account information accurate and up to date;

Maintaining the confidentiality of your account credentials;

Ensuring that your account is not used by unauthorised persons; and

All activities carried out through your account, to the extent permitted by applicable law.

You must not use another person's identity or information without their permission.

We reserve the right to suspend or terminate an account where we reasonably believe that the account has been used fraudulently, unlawfully, abusively, or in violation of these Terms.

If you believe your account has been accessed without authorisation, please contact us immediately at skneckties@gmail.com.

3. Website Use

You agree to use this Website only for lawful purposes and in accordance with these Terms.

You must not:

Use the Website for fraudulent or unlawful purposes;

Attempt to gain unauthorised access to our Website, systems, accounts, or databases;

Interfere with the operation or security of the Website;

Introduce malicious code, viruses, or harmful software;

Scrape, copy, reproduce, or commercially exploit Website content without permission;

Impersonate another person or entity;

Submit false, misleading, or fraudulent information;

Use automated systems to access the Website in a way that may interfere with its operation; or

Engage in any activity that violates applicable Indian law.

4. Products and Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, colours, dimensions, specifications, prices, and other information displayed on the Website are accurate and up to date.

However:

Colours may appear slightly different depending on your device or screen settings;

Handmade, woven, printed, or fabric products may have minor variations;

Product images may include styling elements that are not included with the purchase;

Measurements may have reasonable manufacturing tolerances; and

Product availability may change without notice.

We reserve the right to correct errors, update product information, or discontinue products at any time.

Nothing in these Terms limits any rights you may have under applicable consumer-protection law.

5. Pricing and Payment

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, discounts, or other charges will be displayed at checkout where applicable.

We reserve the right to change product prices, offers, discounts, and promotions at any time. Such changes will not affect an order that has already been accepted and confirmed, except where permitted by law or where an obvious pricing or technical error has occurred.

Payment may be made using the payment methods made available at checkout, including:

[UPI]

[CREDIT/DEBIT CARDS]

[NET BANKING]

[WALLETS]

[OTHER PAYMENT METHODS]

Payments may be processed by third-party payment providers. We do not guarantee the availability of every payment method at all times.

If a payment is unsuccessful, reversed, charged back, or otherwise not received, we may be unable to fulfil the relevant order until payment has been successfully received.

6. Offers, Discounts and Promotional Codes

Promotional codes, discounts, sales, and special offers may be subject to additional terms.

Unless expressly stated otherwise:

Promotional codes cannot be exchanged for cash;

Only one promotional code may be used per order;

Promotional codes may have expiry dates or product exclusions;

Offers may not be combined with other promotions; and

We reserve the right to withdraw or modify a promotion where permitted by law.

Any specific terms displayed alongside a promotion will apply in addition to these Terms.

7. Order Placement and Acceptance

When you place an order through our Website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging that we have received your order. This confirmation does not necessarily mean that your order has been finally accepted.

An order will be considered accepted when we confirm acceptance and/or dispatch the products, as applicable.

We reserve the right to refuse, cancel, or limit an order where permitted by law, including in circumstances involving: Product unavailability;

Pricing or listing errors;

Suspected fraud or unauthorised activity;

Incorrect or incomplete customer information;

Delivery restrictions;

Unreasonable or unusual quantities;

Technical errors; or

Other legitimate operational or legal reasons.

If we cancel an order after payment has been received, we will initiate an appropriate refund of the amount paid for the cancelled order, subject to applicable law and the terms of the relevant payment provider.

8. Order Cancellation

You may request cancellation of an order by contacting skneckties@gmail.com as soon as possible after placing the order.

Cancellation requests may not be possible once an order has been processed, packed, shipped, or otherwise entered fulfilment.

Where cancellation is permitted, any refund will be processed according to our Returns & Refund Policy and the original payment method, where reasonably possible.

Nothing in this section limits any cancellation or consumer rights that cannot lawfully be excluded.

9. Shipping and Delivery

We currently ship within India.

Orders are generally processed within 2-3 business days after successful payment, unless otherwise stated on the Website.

Estimated delivery times are:

Standard Delivery: 5-7 BUSINESS DAYS
Express Delivery: 1–2 BUSINESS DAYS, IF AVAILABLE

Delivery timelines are estimates and may vary due to factors including:

· Courier delays;

· Weather or natural events;

· Public holidays;

· Strikes or disruptions;

· Incorrect or incomplete delivery information;

· Government restrictions;

· High order volumes; or

· Other circumstances beyond our reasonable control.

We will provide tracking information where available.

Customers are responsible for providing accurate delivery information. If an order cannot be delivered because the information provided by the customer is incorrect or incomplete, additional delivery charges or other consequences may apply where permitted by law.

If an order is materially delayed beyond the promised delivery period, please contact us at skneckties@gmail.com so that we can investigate the issue.

10. Returns, Exchanges and Refunds

Our returns, exchanges, refunds, and cancellation procedures are governed by our Returns & Refund Policy, which forms part of these Terms.

11. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, materially different from what was ordered, or otherwise affected by a fulfilment error, please contact us at skneckties@gmail.com within 2 days of delivery.

We may request photographs, videos, packaging information, order details, or other reasonable information to assess the issue.

Where the issue is verified, we will provide an appropriate remedy in accordance with applicable law and our Returns & Refund Policy, which may include replacement, repair, exchange, refund, or another appropriate resolution.

12. Product Availability

We do our best to maintain accurate inventory information.

However, products may occasionally become unavailable due to stock discrepancies, damage, quality-control issues, or technical errors.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, offer a replacement, alternative product, or refund.

13. Intellectual Property

All content on the Website, including but not limited to:

· Brand names and logos;

· Product names;

· Product photographs;

· Videos;

· Graphics;

· Designs;

· Text;

· Website layouts;

· Illustrations;

· Product descriptions; and

· Other visual or written material

is owned by or licensed to DYNASTY unless otherwise stated.

You may access and use the Website for personal, non-commercial purposes.

You may not reproduce, modify, distribute, publish, sell, license, create derivative works from, or commercially exploit our content without our prior written permission.

14. User Reviews and Submissions

If you submit a review, photograph, testimonial, comment, or other content to us, you represent that:

· You have the right to submit the content;

· The content does not infringe another person's rights;

· The content is not unlawful, fraudulent, defamatory, abusive, or misleading; and

· The content does not contain unauthorised personal information belonging to another person.

By submitting content, you grant [STORE NAME] a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

15. Prohibited Uses

You may not use our Website or services to:

· Violate any applicable law or regulation;

· Commit fraud or facilitate fraudulent activity;

· Infringe intellectual-property rights;

· Harass, threaten, abuse, or harm another person;

· Submit false or misleading information;

· Attempt to obtain another person's account or payment information;

· Interfere with Website security;

· Introduce malware or harmful code;

· Scrape or systematically extract Website content without permission;

· Circumvent Website security or access restrictions;

· Use bots or automated systems in a manner that disrupts the Website;

· Resell products where such activity is prohibited by us; or

· Engage in any activity that may damage [STORE NAME], our customers, or our service providers.

16. Third-Party Services and Links

Our Website may use or link to third-party services, including payment gateways, shipping providers, analytics services, social-media platforms, and other technology providers.

Third-party services may have their own terms and privacy policies. We are not responsible for the independent acts, omissions, policies, or practices of third parties, except to the extent required by applicable law.

17. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, [STORE NAME] will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of the Website or purchase of products.

We are not responsible for losses caused by circumstances beyond our reasonable control, including courier disruptions, natural disasters, governmental restrictions, technical failures, telecommunications failures, or other force majeure events.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable Indian law.

Nothing in these Terms affects any statutory rights or remedies available to consumers under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Dynasty, its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

· Your unlawful use of the Website;

· Your violation of these Terms;

· Your infringement of another person's rights; or

· Your fraudulent or intentionally wrongful conduct.

This section does not apply to the extent that the relevant claim or loss is caused by our own unlawful conduct or liability that cannot legally be transferred to you.

19. Force Majeure

We will not be liable for delays or failures in performing our obligations where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, pandemics, war, civil unrest, government restrictions, strikes, transportation disruptions, telecommunications failures, or major technical failures.

Where reasonably possible, we will communicate material disruptions and take reasonable steps to resume affected services.

20. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of India.

Subject to any mandatory consumer-protection rights and statutory jurisdiction available to consumers under applicable law, disputes arising out of or relating to these Terms or your use of the Website shall be subject to the jurisdiction of the courts at [CITY, STATE, INDIA].

Nothing in this clause prevents a consumer from exercising any statutory rights or remedies available under applicable Indian consumer-protection law.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, Website, or applicable laws.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

22. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or interpreted to the minimum extent necessary to make it enforceable, where possible.

The remaining provisions will continue to apply.

23. Entire Agreement

These Terms, together with our Privacy Policy, Returns & Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the Website and purchase of products from Dynasty, subject to applicable law.